8803-DataSanity-600x900CLICK HERE to request a free copy of the preface and chapter summary of my book…

DATA SANITY: A Quantum Leap to Unprecedented Results

What they’re saying about Davis…

"Davis taught me more in this class then anything I learned during my six sig green belt certification. I bought both books and will share with my colleages who were unable to purchase because the bookstore ran out the 1st day."

"Outstanding common sense."

"Time well spent. Class provided great clarity on how to present performance improvement in simple views. Thank you."

"Davis is a very dynamic speaker and I was surprised that he held the attention of the audience for what could be a very dry subject."

"Best presentation on the subject I've ever had the privilege to hear."

"Every nurse and physician should attend this course. I wanted a bit more of the advanced topics from this workshop."

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A Quality Professional’s Holiday Wish List, Second Edition

Almost everyone celebrates something during the winter solstice—Christmas, Hanukkah, Kwanzaa, etc.—which inevitably includes gift exchanging. Following are some suggestions that run the gamut from technical to personal growth to just plain entertainment.

Is the Pareto Principle Coming Home to Roost?

The economy has become a convenient excuse on which to pin the blame for everything—especially job losses. Well, in the case of quality positions, yes… and no. A sobering thought: Will the Pareto principle (the 80/20 rule) inevitably apply to the quality profession? I think so. It’s time to “connect the dots” for executives regarding the integration of quality improvement into organizational culture. How much longer can we as a quality profession wait?

The Fuel of Quality

Remember my previous article on the quality pyramid where the very top element emphasizes the concept of “process?” One of the most powerful points to get across in any quality improvement effort is that your current processes are perfectly designed to get the results they are already getting. Most of us are familiar with the fact that 85 percent of the problems in any organization are due to bad processes (and Deming, toward the end of his life, thought it was closer to 97%).

Eight Reasons Major Change Initiatives Fail

Insights from John P. Kotter’s book “Leading Change” Why do major change initiatives fail? It seems obvious: major change will not happen easily for a long list of reasons. However, if you feel your organization is overmanaged and underled with tendencies toward an inwardly focused culture, paralyzing bureaucracy, parochial politics, a low level of trust, […]

Deming is Dead… Long Live Deming

The man is dead, but his teaching continues… often, unfortunately, inaccurately. W. Edwards Deming has been dead for almost 16 years. In my opinion, he and Joseph Juran were the true quality giants of the 20th century. No one seems to talk about Deming much any more except to relate stories from the past and […]

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