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DATA SANITY: A Quantum Leap to Unprecedented Results
"It was a refreshing pleasure to listen to your succinct and piercing clarity in yesterday's webinar."
"My colleagues and I enjoyed it together and celebrated the day that nurses as well as the rest of the world get to learn the important message you have for us! And the help we need so very much!
"Loved the seminar….In fact I can’t wait to have enough data to start plotting. For someone like me to feel any confidence in working in this way is very exciting! "
"I think you should expand the seminar title: perhaps “Data Sanity and Successful Leadership” I don’t think most of us expected such an emphasis on leadership and the human factor, but it was certainly an essential component that I think most of us found inspiring and encouraging. It’s heartwarming to experience a business professional who finds a way to bring such healing (and workable/productive) concepts to the business of reporting and making $ for our organizations."
“The success of a quality effort depends solely and completely upon how thoroughly top management commits itself. It hinges upon the tremendous difference between asking others to change, and imposing changes upon the person in the mirror.” There are three common mistakes change agents make in work cultures loaded with hidden “land mines,” which is […]
McGraw-Hill, Inc., 1994, 289 pages, ISBN 0-07-032715-7 “How the evolution of management and the revolution in quality are converging, and what it means for business and the nation.” We’ve heard them all: total quality management (TQM), continuous improvement, reengineering, visionary leadership, and now various manifestations of Six Sigma. What are the basic principles that underlie […]
This book was a labor of love. I tried to take a realistic, honest, straightforward, conversational approach (with “Italian passion”) to quality (Demingslant) with the emphasis on statistical THINKING (not techniques) as the “anchor” for a healthy quality effort (Not only special “projects,” but hidden opportunities in EVERYDAY work)–for use in the REAL WORLD. The […]
