CLICK HERE to request a free copy of the preface and chapter summary of my book…
DATA SANITY: A Quantum Leap to Unprecedented Results
"I rarely, if ever, write to authors telling them how good (or great) I think their book is, but I had to tell you that I am reading your book “Data Sanity” and I think it is one of the best quality related publications out there. Although I do not work in medicine (I working as a lead in quality (amongst other things) for a large child welfare organization), so far I have found many helpful (and confirmatory) pieces to your book. I guess it also helps that it appears we have a similar mindset when it comes to approaches organizational quality! Noticed your website and the references to music – maybe that’s the connection – my first degree is in music! Thank you!"
Senior Manager
Quality
Organizational
Improvement & Research
“The success of a quality effort depends solely and completely upon how thoroughly top management commits itself. It hinges upon the tremendous difference between asking others to change, and imposing changes upon the person in the mirror.” There are three common mistakes change agents make in work cultures loaded with hidden “land mines,” which is […]
McGraw-Hill, Inc., 1994, 289 pages, ISBN 0-07-032715-7 “How the evolution of management and the revolution in quality are converging, and what it means for business and the nation.” We’ve heard them all: total quality management (TQM), continuous improvement, reengineering, visionary leadership, and now various manifestations of Six Sigma. What are the basic principles that underlie […]
